Web Help Desk Api

You can create it in web help desk feature requests page to get votes and comments from other users.

Web help desk api. The jira service desk rest api uses pagination to conserve server resources and limit the size of responses. Rest api currently only allows authentication using following methods. All the below requests are paginated to return only 30 problems per page. When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.

To get started read the reference documentation. Web help desk is an improvement in every feature when compared to our previous system including alerts notifications enforcement of slas detailed emails to techs and we love the pop up notifications based on the report type selected by clients. To view only specific problems that is those which match only the criteria you choose use the filters given below. Append the parameter page page no in the url to traverse through pages.

A java wrapper around the web help desk rest api. Developed by network and systems engineers who know what it takes to manage today s dynamic it environments solarwinds has a deep connection to the it community. Web help desk rest api assistance needed solarwinds solutions are rooted in our deep connection to our user base in the thwack online community. The web help desk application programming interface api supports the representational state transfer rest architecture for creating reading updating and deleting data in web help desk this architecture uses a url that uniquely identifies a web help desk resource such as a ticket or a ticket list with an http request method identifying an action to be taken on.

Jitbit web based help desk ticketing system includes rest api that can be called from external apps inbound integration and api hooks that can call external apps outbound integration. Authenticate username password api key session key create update tickets. More than 150 000 members are here to solve problems share technology and best practices and directly contribute to our product development process. Allows you to interact with the solarwinds web help desk rest api from you java applications seamlessly.

The api address is. Using client credentials is feature request. For information about using commands instead of the web help desk console to manage tickets see the tickets section in the web help desk rest api guide we re geekbuilt. Https helpdesk url api where helpdesk url is the helpdesk application address.

I would recommend to consider using generic api keys for authentication. The api is based on the solarwinds web help desk rest api documentation for 12 2 0 found here. Program the rest api. Pagination is enforced for methods that could return a large collection.

Jira server platform rest api.